Christie's art auction house has been around since 1766. Christie's offers around 350 auctions annually in over 80 categories, including all areas of fine and decorative arts, jewelry, photographs, collectibles, wine, and more.
Christie's internally developed a strategic global auctioning and bidding solution called "My Christie's." In 2015 an Online Payments RFP to expand My Christie's functionality for Credit Card / E-Check was issued. The payments solution needed to work against a version of JDE E1 extremely customized for auctions (Lots, Hammer Price, etc.) and with the Adyen Payments Processing platform.
Christie's selected K-Rise Systems and their EASYPay / EASYCommerce solution. Integration between My Christie's, JDE E1, and Adyen was based on REST APIs, iFrame, and Adyen Hosted Payment Page technology. The solution provided Responsive / Adaptive design technology for Smartphone Browser Functionality. Phase II enabled users to change the ship-to delivery address, creating a new invoice in JDE with EASYPay real-time, providing the new updated invoice amount.
Mercury Marine Australia
A division of Brunswick Corporation, Mercury Marine looked to EASYProcess to bring the detailed settings of the JDE Configurator into a B2B Web Store for their Pacific distributors.The complex nature of ordering a MerCruiser Engine and then being able to save that configuration for reordering in the future were key requirements for Mercury Marine. EASYCommerce was able to meet these requirements and the company utilized this EASYProcess portal for their B2B eCommerce store. The Mercury Marine Team has now distinguished themselves as the first site, globally, with online configuration of boat motors for distributors. Congratulations!
'We have been using EASYCommerce for over 7 years. The best feature we have is an on line sales order configurator. To date nobody else in our space has this feature. Over 95% of our dealer orders are received through our dealer portal.'
Michael Wallace, IT Director, Mercury Marine, Australia
A pioneer and leader in the direct selling industry, Amway offers innovative and high-quality nutrition, wellness, beauty, and home products that are available through distributors in more than 80 countries and territories. In continuing to grow its internal systems Amway desired to broaden its on-line offering to its suppliers. K-Rise Systems Vendor Self-Service Portal was able to provide Amway with all of the integration to JDE it needed. It was also a necessary component in bringing data from its JDA installation as well. Vendor Login. Vendor FAQ
Read the Amway article from our winter edition of rise.
'Through this automation, Amway has improved supplier on-time delivery performance from 85 to 94 percent, with five fewer FTEs involved in the process.'
Ken Hake, VP, Chief Procurement Officer, Amway
Snyder Paper Corporation
Snyder is a national distributor that is at the forefront of automation solutions for industrial and agricultural supply, as well as for cushion manufacturing. Founded by Harry M. Snyder, Snyder Paper Corp. launched with only two employees. Today, Snyder operates 10 facilities in eight cities that serve 5000 businesses nationwide.
Snyder had an initiative to rebrand its Corporate Site. This was a perfect time to also update the E-Commerce offering to their dealers, which made it the perfect time to double complexities and costs in managing two sites. Adding a 24x7 JD Edwards World, real-time integrated customer self-service portal for creating sales orders, customer invoice online bill pay, order/invoice inquiry, tracking, price & availability look-up however was a strategic and competitive project for Snyder Paper. Three challenges at once.
Enter K-Rise Systems and EASYProcess. During the discovery process, K-Rise staff learned about the desire to upgrade the corporate site as well. Because of the nature of EASYProcess, it would be possible to make a seamless experience for visitors to the site as well as long time tried and true customers. In a sense 3 sites were necessary, a Corporate site utilizing responsive design, a B2B solution for its dealers and a B2C, consumer feel or experience for its anonymous browsing, potentially, new customers. Mobility was also a key requirement as well as a desire to mitigate costs through a SaaS licensing Model.
Snyder went live with a cloud solution of a newly branded corporate site that allows users to seamlessly browse corporate information, explore the catalog, using the latest technology found in SOLR faceted searches, along with real-time data from JD Edwards both for standard pricing and advanced pricing, depending on whether logged in or just visiting. Dealers and internal Snyder staff all enjoy the ability to user the Native App on their smartphones to look up invoices, create and track orders and update personal information. A multiple win for both Snyder staff and customers alike. Snyder Multi Faceted Site
Farmer Brothers is a leading manufacturer, wholesaler and distributor of coffee, tea and culinary products. The organization's product lines and services are specifically focused on the needs of its customers: foodservice establishments including restaurants, hotels, casinos, hospitals and foodservice providers, as well as retailers such as convenience stores, coffee houses, general merchandisers, private label retailers and grocery stores.
Farmer Brothers needed a business-to-business ecommerce site which featured real-time integration with JD Edwards. The organization was investigating solutions for a dealer portal which would allow its vendors to perform lookups and pay open invoices online. Along with these self-service capabilities, Farmer Brothers would need a payment processing solution which also featured real-time integration with JD Edwards.
Farmer Brothers selected K-Rise Systems' EASYCommerce for its intuitive user functionality and ability to offer its vendors an efficient method of bill payment. EASYPayment, the trusted payment integration solution for JD Edwards, was also implemented as the chosen payment processing solution. Both EASYCommerce and EASYPayment are built using EASYProcess, enabling Farmer Brothers to perform ERP upgrades and implement new functionality without disruption to user experience.
As a result of implementing K-Rise Systems' EASYCommerce and EASYPayment, Farmer Brothers was able to deliver a secure dealer portal to its vendors which offered intuitive self-service functionality and real-time integration with JD Edwards. Further, Farmer Brothers was able to fully transition its vendors to paperless billing, increasing operational efficiency companywide and providing a more effective platform for bill payment.
Headquartered in South Carolina, Springs Creative is a global textile innovator. The organization provides fabric-by-the-yard, finished products, design services, digital printing, supply chain services, and more.
Seeking a value-added, business-to-consumer, ecommerce site to align with its strategic efforts to begin offering its diverse products and services to people across the globe. The business-to-consumer ecommerce solution would also need real-time integration to its ERP, JD Edwards, along with integration to payment gateways and sales tax software.
K-Rise Systems implemented its B2B/B2C ecommerce solution for the global marketplace, EASYCommerce, along with its trusted payment solution for JD Edwards, EASYPay.
Since implementing EASYCommerce, Springs Creative has a full-featured ecommerce site, Fabric Street, which offers a variety of textiles and craft supplies to the general public.
As a result of the success with its original implementation of EASYCommerce and EASYPay, Springs Creative utilized K-Rise Systems for two additional EASYCommerce sites, True Timber and Scene Weaver.
Springs has Full Control
All of these sites are managed, by Springs staff, under a single implementation of EASYProcess, K-Rise Systems business solutions platform, allowing the organization to manage multiple online storefronts, easily. Both ecommerce sites offer full integration with Google Analytics, allowing Springs Creative to measure SEO performance and other important metrics.
SF Marketing is a leading distributor of professional audio visual and entertainment products in Canada. From origins as a pro audio accessories company, SFM has since grown into a full-service sales, marketing, and distribution company for many of the leading brands in the industry, covering multiple markets.
SF Marketing needed an eCommerce site to allow its growing customer base to make purchases online. The site needed to accommodate both dealers and customers, as well as maintain current pricing structure previously guaranteed to these individuals. Finally, it was crucial that the eCommerce site be complex in functionality as it would be serving customers needing to outfit an entire music venue.
Bump in the Road
As the eCommerce site was progressing towards completion, new management at SF Marketing had second thoughts about both dealers and customers ordering online, and the project came to a halt, seemingly a dead end.
Phoenix Resurrection Story
About a year later, SF Marketing decided to convert its eCommerce portal into a customer self-service portal. SF Marketing's IT staff managed to recover the work previously completed for the eCommerce site and modified the portal to a CSS-only installation. As a result, the project, while somewhat different, was progressing once again and K-Rise Systems was able be a part of its success.
SF Marketing went live with its customer self-service portal very quickly. SF Marketing's ability to recover the work completed from the eCommerce work and implement it into their customer self-service portal contributed tremendously to the quick success of this project and is a testimony to the power of EASYProcess for both IT and for Business.